Privacy Policy

Privacy Policy

Last Updated: 2-21-2025

Thank you for choosing Luna Creative Services, LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy document explains the types of information we collect from users of our website and online products, how we use it, and the steps we take to safeguard it.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at:

Luna Creative Services, LLC

5534 Saint Joe Road,

Fort Wayne, IN 46835,

United States

Email: support@lunarcraveservices.com

By using our website and/or purchasing our products, you hereby consent to our Privacy Policy and agree to its terms.

1. Scope and Consent

This Privacy Policy applies only to our online activities and is valid for visitors to our website (including any courses, memberships, and other digital products) with respect to the information that is shared and/or collected through our site. This policy is not applicable to any information collected offline or via channels other than this website.

By accessing or using our website, you indicate that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, purchase a course, or subscribe to our services, we may collect certain personal information from you. This can include but is not limited to:

• Name

• Email address

• Phone number

• Billing address (for payment and invoicing)

• Company name (if applicable)

You may also choose to provide additional information if you contact us directly (e.g., the contents of messages or attachments you send us).

2.2 Usage Data and Log Files

Like many websites, we follow a standard procedure of using log files. These log files record information when visitors access or use our website. The information collected may include:

• Internet Protocol (IP) addresses

• Browser type and version

• Internet Service Provider (ISP)

• Date and time stamp

• Referring/exit pages

• Number of clicks and how you interact with the site

This data is used primarily for analyzing trends, administering the site, tracking user movement, and gathering demographic information. It is not linked to personally identifiable information.

2.3 Cookies and Web Beacons

We use “cookies” to store information about visitors’ preferences and to record user-specific information on which pages the user accesses or visits. This helps us optimize your experience by customizing webpage content based on your browser type or other information.

You can choose to disable cookies through your individual browser options. However, note that disabling cookies may affect the functionality and features of our Site.

3. How We Use Your Information

We use the information we collect in a variety of ways, including but not limited to:

1. Operate and maintain our website: Ensure the technical functionality and security of our Site.

2. Improve and personalize user experience: Tailor content and enhance navigation.

3. Develop new products and features: Understand how users interact with our Site to create better offerings.

4. Communicate with you: Provide customer support, send updates, marketing and promotional materials, and respond to your inquiries.

5. Process transactions: Facilitate payments for our products and services and maintain proper records.

6. Prevent fraud: Use data to protect against misuse and unauthorized activity.

4. Third-Party Privacy and Advertising Partners

4.1 Third-Party Services

We may use trusted third-party service providers to help operate our business and the Site, or to administer activities on our behalf, such as payment processing or email marketing. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Advertising Partners

We may partner with third-party ad servers or ad networks that use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on our Site. They automatically receive your IP address when this occurs. These tools measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see on other websites you visit. We do not have control over these cookies that are used by third-party advertisers, and this Privacy Policy does not apply to the practices of any third parties.

5. Your Data Protection Rights

5.1 CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request Disclosure: Ask us to disclose the categories and specific pieces of personal data we have collected.

• Request Deletion: Request that we delete any personal data we have collected, subject to certain exceptions.

• Opt-Out of Selling: Request that we do not sell your personal data (we do not sell personal data).

We have one month to respond to any verifiable consumer request. If you would like to exercise any of these rights, please contact us at support@lunarcraveservices.com.

5.2 GDPR Data Protection Rights (For EU Residents)

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Every user is entitled to the following:

• Right to Access: Request copies of your personal data.

• Right to Rectification: Request that we correct any information you believe is inaccurate or incomplete.

• Right to Erasure: Request that we erase your personal data, under certain conditions.

• Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.

• Right to Object to Processing: Object to our processing of your personal data, under certain conditions.

• Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we will respond within one month. To exercise any of these rights, please contact us at support@lunarcraveservices.com.

6. Children’s Information

Protecting children’s privacy is especially important. Our Site and services are not directed toward children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe your child has provided such information on our Site, please contact us immediately. We will make every effort to remove that information promptly.

7. Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at: